Program Manager (m/w/d)

Program quality and accountability

• Align closely with regional teams to ensure clarity about and contiuously track KPIs, deliverables, communication standards defined at the global level
• Define and enforce quality gates throughout the program lifecycle — from curriculum design through delivery and reporting
• Review and vet curricula and program designs proposed by regional teams, ensuring alignment with global standards and startup needs before sign-off
• Identify gaps in regional execution early and drive corrective action, escalating where needed
• Develop and maintain (or improve as needed) the processes, standards, and templates that make delivery consistent and scalable across regions

Regional collaboration

• Work as a close, trusted partner to the regional mission teams that execute programs on the ground
• Support regions in translating global program frameworks into locally relevant delivery without compromising on quality 
• Run regular alignment touchpoints with regional teams to track progress, surface blockers, and share best practices
• Ensure that the full scope of services towards startups — from onboarding to graduation — is delivered consistently across all regions

Startup success and business services

• Act as the quality lens on all startup-facing services: workshops, mentoring, investor access, market intelligence, and reporting
• Ensure that program content and support offerings are genuinely useful and impactful for scaling startups
• Synthesize startup learnings and mentor feedback into structured reports for participants and clients
• Prepare program briefs and onboarding materials that set startups up for success from day one

Process and efficiency

• Design and implement operational processes that reduce friction and increase delivery efficiency across the global program team
• Leverage technology to automate repetitive tasks and improve reporting quality
• Manage program databases and track metrics to evaluate performance and drive continuous improvement
• Report across multiple levels and formats — for startups, regional teams, and institutional clients including government stakeholders

• Previous involvement with startup/innovation programs or related entrepreneurial services
• Past experience in a startup is a plus, with a core understanding of the challenges and opportunities of scaling a business
• A growing active network within the global startup and investment community, ready to leverage for program and startup advantage
• Approaches challenge in a proactive, innovative manner, combined with resilience and a deep passion for supporting startups and fostering global innovation
• Confidence in presenting to and engaging with external stakeholders
• An absolute must is the ability to produce detailed and professional reports for our clients.
• Good team player and always willing to help out with additional tasks when required
• Willing to learn skills in cross-cultural communication and collaboration
• Passionate about supporting global startups with expansion, scaling, and fundraising
• Strong communication skills, able to work collaboratively with people from diverse backgrounds, geographics, and cultures
• Excellent organizational skills, with the ability to manage multiple tasks efficiently
• Process-oriented and AI-native mindset: experience designing and automating workflows that reduce manual work, using CRM tools (e.g., HubSpot, ClickUp) and modern AI/automation platforms to structure data and optimize processes
• Excellent command of written and spoken English. Ideal candidates are comfortable with conversational German in a business context
• Able to travel up to 10% of the time (primarily Germany, ~5 to ~10 times annually)
• Bonus: Practical experience in deep-tech, scaling, or fundraising programs

• A dynamic, entrepreneurial team environment with a strong commitment to helping European startups scale globally
• Significant autonomy coupled with a supportive, collaborative culture
• Flat organizational structure, offering ample opportunities for personal impact and growth
• A vast network within the startup ecosystem to support your sales and engagement efforts
• An international work atmosphere with flexible working arrangements, including mobile working